Our commitment
Quenva’s goal is to design and maintain quenva.co toward the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and consistent with applicable federal and state nondiscrimination obligations. This is a target and ongoing practice, not a representation that every page or third-party service has completed a formal conformance audit.
Measures we take
Measures include semantic headings and landmarks, keyboard-accessible navigation and controls, visible focus indicators, readable color contrast, responsive layouts, text alternatives for meaningful images, labels for interactive elements, reduced-motion support, and periodic automated and manual review.
Third-party services
Some features may be provided by independent licensed providers, pharmacies, payment processors, social networks, or other third parties. Quenva does not control every aspect of those services but will work to identify accessible alternatives or contact the responsible provider when a barrier is reported.
Known and changing limitations
Healthcare content, browser updates, embedded tools, generated documents, and third-party components may create limitations that change over time. Quenva welcomes specific reports, including the page, feature, device, browser, assistive technology, and problem encountered.
Request assistance or an alternative format
Email support@quenva.co with the subject ‘Accessibility Request.’ Describe the content, service, or accommodation needed and how you would prefer to receive a response. Do not include sensitive medical details in ordinary email. Quenva will make reasonable efforts to respond promptly and provide an effective alternative.
Feedback and updates
Accessibility is reviewed as the service changes. Quenva may update this statement to describe improvements, testing, or known limitations. Feedback may be sent to support@quenva.co.
Authoritative references
W3C — Developing an accessibility statementState-specific, licensed provider, pharmacy, or treatment notices may supplement this policy. Contact support@quenva.co with questions.